Your Protection, Our Promise.
Labor Coverage: 12‑months/1‑year warranty on all workmanship performed by TruCraft (Unless otherwise noted in the full service warranty).
Parts & Materials: Coverage for manufacturer defects on approved products we supply and install.
Service Guarantee: If a covered issue arises within the warranty period, we’ll repair or replace it promptly at no cost.
Coverage Start Date: Warranty begins on the date the service is completed.
What’s Not Covered:
-
Normal wear and tear
-
Damage from misuse, neglect, or non‑TruCraft repairs
-
Issues caused by water quality, environmental conditions, or acts of nature
Claim Process:
-
Contact our office by phone or email with proof of service.
-
Provide a description of the issue (photos encouraged).
-
We’ll schedule an inspection to confirm coverage.
Response Time: Most warranty service calls are scheduled within 2 business days, with priority for urgent issues.
Licensed & Insured: Your protection is backed by full compliance with state and local regulations.
“Reliable Plumbing Backed by Transparent Warranty Terms”
At TruCraft Contracting, we believe peace of mind should come standard. That’s why every plumbing service we provide is backed by a clear, straightforward warranty—no fine print, no confusion. Whether it’s a repair, installation, or full system upgrade, our coverage reflects the same values we bring to every job: integrity, transparency, and lasting quality. Below, you’ll find a quick breakdown of what’s covered, what’s excluded, and how we stand behind our work.